Hardware
I see a blue screen, what should I do?
A blue screen means that you should: try pressing the reset button on the workstation hold down the power button until the workstation turns off, then wait a minute and try turning it back on
My PC's fan makes a strange noise...
Your PC has probably accumulated a large amount of dust. Please open a help desk ticket so that we can clean it out.
I'm getting a message that I have gone over my monthly copy / printing limit.
The Board Office sets a monthly limit on how much each individual can spend on printing and copying. The formula goes by pages, so it does not matter if you are printing or making copiers. Each B&W page costs $.01 and each Color page costs $.04. Those numbers subtract from a weekly allowance set ...
Copiers
I'm getting a message that I have gone over my monthly copy / printing limit.
The Board Office sets a monthly limit on how much each individual can spend on printing and copying. The formula goes by pages, so it does not matter if you are printing or making copiers. Each B&W page costs $.01 and each Color page costs $.04. Those numbers subtract from a weekly allowance set ...
What is my username and/or password for ... ?
Genesis has two separate systems, both of which we cannot control usernames, otherwise it would be much more uniform. Here is how the credentials work for each system:Genesis (Student Information System) : Username is first initial and last name (Example: John Smith would be jsmith). Your passwor...
Workstations
My PC's fan makes a strange noise...
Your PC has probably accumulated a large amount of dust. Please open a help desk ticket so that we can clean it out.
I see a blue screen, what should I do?
A blue screen means that you should: try pressing the reset button on the workstation hold down the power button until the workstation turns off, then wait a minute and try turning it back on